I have got 5 years of experience in Call Center industry Indian . I have exposure to various domains like Banking, Computer Hardware Tech Support, Customer Service, Insurance and Sales. I have also been in roles like Quality Analyses & Process traning and Shift supervision.
I am currently working as a Senior Phone_banking officer with a leading US-base bank's BPO, India. I primarily deal with Off-shore & Premium Banking customers(United Kingdom & Jersey). This role has given me good exposure to banking processes and terminology.
I wish to pursue a career in business analysis. I have done my B.Sc Computer Science from University of Madras, India. I am currently doing my Master of Computer Application from Indira Gandhi Open Univesity through distance learning program. I am also good at Cobol & C programming, MS-Excel & VBA.
Could anyone pls advise of any online course for Business Analyst that can be done from India... ? If no online course available, I would like to take guidance to do a self-study...Pls help.
Hi Rajiv,
There not that many companies offering on-line training for business analysts - yet. Here are some:
You might also want to check out Spectramind, a local training company in India which seems to offer a comprehensive training for Business Analysts lasting 2.5 months. Since you are new to this field, I would definitely encourage you to take a classroom course. Once you have that under your belt, you can supplement you training with on-line and self-paced courses.
I would also recommend the following book: UML for the IT Business Analyst by Howard Podeswa
Best of luck!
- Adrian
One more thing... Villanova University offers a 3-course Master Certificate in Business Analysis which can all be competed on-line. The first two courses are required:
And then you get to pick an elective course from their list.
Regards,
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