Business Process Management (BPM) big wins have been limited to a small cadre of process masters... but not anymore. Now everyone is just 7 steps away from process mastery.
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We ve all heard those stories of BPM success that influenced the bottom line and increased revenues. We've all heard those compelling cases of 50%, 60% even 70+% reductions in process cost with hard ROI payback in 12 months or less. We have heard them and they are very compelling. Yet it seems that for many of us, those kinds of results remain elusive. Why is that? Perhaps it is because no one has taken the time to distill the essence, in simple terms, of just how to achieve such results. And that is what this book is intended to do.

This presentation draws out the 7 steps that can help you master your processes, regardless of what mastering means to you. The presentation provides an introduction to concepts delivered in Terry Schurter's book "The Insider's Guide to BPM".