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MultiPlan Selects BP Logix to Automate its Capex and Major Expenditure Request Process
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Posted by: Ingrid on Tuesday, January 24, 2012

Cloud-Based Solution Offers Automatic PO Generation Upon Approval and Mobile Device Integration

San Diego, CA – January 24, 2012 – BP Logix, a developer of BPM software that accelerates time-to-value, today announced that MultiPlan, provider of a comprehensive suite of transaction-based healthcare cost management services, has selected Process Director/Cloud Edition to centralize its capital expenditure (CapEx) and Major Expenditure Request (MER) processes. The selection of Process Director was made by executives in both Finance and IT, making the decision to acquire the product both a business and an IT decision.

Founded in 1980, MultiPlan is the nation’s leading comprehensive provider of healthcare cost management solutions. The company provides a single gateway to a host of primary, complementary and out-of-network strategies for managing the financial risks associated with healthcare claims. MultiPlan delivers its transaction-based services to insurers/health plans, third party administrators, self-funded employers, HMOs and other entities that pay medical bills in the commercial healthcare, government, workers compensation and auto markets. The company processes more than 100 million medical claims annually. MultiPlan is owned by BC Partners, a leading international private equity firm, and Silver Lake, the world’s largest private investor in technology.

Initially, MultiPlan expected to replace its proprietary Capital Expenditure (CapEx) application with an eProcurement solution but eventually realized that what was needed was software that embraced the business processes underlying the capital and major expenditures, along with an electronic approval process, and the ability to integrate with MultiPlan’s ERP and other packaged applications.

The IT and Finance departments at MultiPlan recognized the need to automate and provide more visibility  into the company’s Capital Expenditure and Major Expenditure processes, as well as a need to integrate with its financial management software. Lisa Campbell Chau, Contract Manager for IT and Beth Kaplan, Senior Operations Analyst with MultiPlan’s Finance department, along with the combined IT/Finance project team, identified the criteria for a tool that would incorporate workflow, business logic, and reporting and would be available as both an on-premise and hosted solution.

Delivering on the promise of rapid deployment and cost savings, while also providing process improvements and automation, MultiPlan entered into a Proof of Concept with Process Director/ Cloud Edition.  Over the course of 6 months, Campbell Chau and Kaplan, along with the project team, worked collaboratively to ensure that the technology they selected would address both Finance and IT’s concerns. Based on the success of the POC, MultiPlan selected Process Director to automate and manage its CapEx and MER process.

“Starting with the initial presentation, BP Logix made us aware that Process Director could do almost anything we asked. It was able to replicate  our former process which made it obvious that the product could take us where we needed to go,” commented Kaplan. “Then we looked at cost, the ability to integrate with our financial management software and other applications, and decided that Process Director was the product Finance wanted to use,” she added.

“As an IT support group, we work closely with our business users to ensure that the technology they select will address both short and longer term needs,” stated Campbell Chau. “We hoped that an off-the-shelf product would address both our processes and workflows. The decision to select Process Director/Cloud Edition was made by Finance with guidance from our group. From an IT perspective we were also pleased with the pilot and resulting decision,” remarked Campbell Chau.

Process Director/Cloud Edition enables business users to review historical and current data related to business processes, understand the implication of activities in running processes and to instantly implement corrective action to overcome a pending problem, if one is present. Process Director/Cloud Edition fuses traditional workflow automation with the BP Logix Process Timeline™. As a result, it enables process builders to specify dependencies and conditions, determine the planned duration of a process, and define the order for all activities within the process.

“In selecting Process Director/Cloud Edition companies are investing in an infrastructure solution that also supports integration with third party applications,” observed Jay O’Brien, CEO of BP Logix. “We are pleased to provide MultiPlan with technology it can use to better manage its expenditures while also demonstrating operational improvement. Having a Cloud version of our product facilitates the kind of collaboration between IT and business units that companies like MultiPlan expect,” O’Brien concluded.  

About BP Logix

BP Logix ( is the first software company to introduce the dimension of Time into business process management. BP Logix Process Director provides the infrastructure and business intelligence that enables business users to anticipate and predict potential problems in recurring business processes. The system ‘learns’ how running processes behave, anticipates the impact of changing conditions and adjusts processes accordingly. BP Logix offers an on-premise and hosted model, providing users with the advanced capabilities they need to define, model, automate and track their business processes, resulting in greater efficiency across the organization. Customers include Abbott Labs, DuPont, IDEX, Johnson & Johnson, Leo Burnett USA, NEC Labs, NORESCO, Starwood Hotels and Resorts, the National Eye Institute and the National Institute of Mental Health. For more information, please visit or call 877-627-5871.

The BP Logix name and logo are the registered service and trademarks of BP Logix, Inc.


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