When & Where

Wednesday, June 20, 2018 @ 09:00
(GMT Greenwich Mean Time GMT)

London

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Description

Many organisations radically improve their performance through business process change initiatives, while others fall short. It’s easy to blame failure on technical factors, but they are almost never the primary cause. Experience shows three recurring themes in successful initiatives:
• True end-to-end processes were identified, and the right ones were selected for transformation
• A holistic approach balanced technical factors with human, organisational, and cultural factors
• That holistic understanding was reflected in an implementable and sustainable process design
This intensive workshop provides proven, repeatable methods for successful business process change in Agile timeframes, well beyond what is covered in introductory courses. Real-life case studies are employed throughout – some participants say the examples of how the techniques are applied in practice is the best part of the workshop.

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