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INTERVIEW QUESTION:

What analysis techniques help business analysts challenge entrenched business rules or assumptions?

Posted by Adrian M.

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Categories: Analytical and Problem Solving Skills

ANSWER

Analysis techniques that help business analysts challenge entrenched rules include structured inquiry methods that expose outdated or unnecessary constraints.

Common approaches:

Business Rules Analysis: Identifies rules that no longer reflect current policy or customer needs.

Impact Mapping: Tests whether existing rules contribute to desired outcomes.

Scenario and “What-If” Analysis: Reveals where current assumptions fail under future conditions.

Root Cause Analysis: Differentiates between symptomatic fixes and systemic change.

Challenging entrenched rules requires tact as well as logic. The analyst’s role is not to dismantle control but to ensure that controls still serve the business.

By questioning the origin, purpose, and impact of each rule, analysts uncover hidden opportunities for innovation—turning bureaucracy into strategic advantage.

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