Interview Questions for Business Analysts and Systems Analysts

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INTERVIEW QUESTION:

How can software projects contribute to the organization’s balanced scorecard?

Posted by Chris Adams

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Categories: Business Analysis, Leadership & Management, General, Enterprise Analysis (BABOK KA)

ANSWER

The planning process for software projects typically involves the identification of target-state goals and objectives to be achieved. These goals can be aligned to the organization’s strategic and operational goals, and project metrics can be set within each of the balanced scorecard perspectives. Key performance metrics should answer the following questions:

Financial – how will the project end-state contribute to financial savings or fiscal gains?
Customer – how will the project end-state improve the customer experience or fulfil client needs?
Internal business processes – how will the project end-state lead to more effective or efficient internal business processes?
Learning and growth – how will the project end-state position the organization for innovation, continuous improvement and/or future growth?

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Sandy Lambert
Business Architect
LinkedIn Profile

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Do your homework prior to the business analysis interview!

Having an idea of the type of questions you might be asked during a business analyst interview will not only give you confidence but it will also help you to formulate your thoughts and to be better prepared to answer the interview questions you might get during the interview for a business analyst position. Of course, just memorizing a list of business analyst interview questions will not make you a great business analyst but it might just help you get that next job.