Interview Questions for Business Analysts and Systems Analysts


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INTERVIEW QUESTION:

What approach should be taken when creating a Context Diagram? Top down? Bottom up?

Posted by Chris Adams

Article Rating // 19757 Views // 0 Additional Answers & Comments

Categories: Business Analysis, Systems Analysis, Data Analysis & Modeling

ANSWER

A number of factors should be considered when deciding what approach to use (top down or bottom up) to create a Context Diagram.  First let’s be clear about what each approach means.

The top-down approach: this approach refers to starting directly with the Context Diagram and creating it from scratch.  This is done by placing the system under consideration in the center and then identifying each of its interactions based on either the analyst’s current knowledge or by asking others who may have the knowledge.

The bottom-up approach: this approach refers to starting with a lower level data-flow diagram, identifying known processes and the data that flows between them, and then following the data trail to uncover other unknown processes.  After the lower-level data-flow diagram is completed, the processes can be rolled up to the system level.

The top-down approach is a more direct approach and is often the direction many analysts choose to take (whether right or wrong for their particular situation).  It can work well under some circumstances, particularly if the system under consideration has only a few interactions with external entities or if the same analysts support the application on an ongoing basis and are very familiar with all of the possible interactions and dependencies that the system has.  But if the system has a very large number of interactions and dependencies or if the analyst is unfamiliar with the system then this approach can be difficult.  The less informed analyst would need to rely on a very iterative approach where the context diagram is evolved over time by reviewing it with a number of subject matter experts that understand pieces of the environment.

The bottom-up approach is a less direct method, but can be exceptionally valuable as an investigative technique.  Starting with a lower-level data flow diagram allows the analyst to document the bits and pieces of the system that are understood and then follow the data to identify the various system interactions and dependencies that exist.  This tends to be a more natural approach as it uses the power of the technique to document the entire scope of the system and its surrounding environment.  In the top-down approach it can be difficult to know when the analyst has reached completion since it’s hard to know that which you don’t know.  In the bottom-up approach the data-flow diagramming technique itself drives the analyst to a state of completion.

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Do your homework prior to the business analysis interview!

Having an idea of the type of questions you might be asked during a business analyst interview will not only give you confidence but it will also help you to formulate your thoughts and to be better prepared to answer the interview questions you might get during the interview for a business analyst position.  Of course, just memorizing a list of business analyst interview questions will not make you a great business analyst but it might just help you get that next job.





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