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Visio-based BPMN Model for Mortgage Processing

22179 Views // 1 Comments // Article Rating
Visio-based BPMN Model for Mortgage Processing

Improvement of this process at Big Corp began with the manager of the RMA processing team clearly defining the following goals:
»» Average overall processing time not to exceed 7 hour SLA
»» Keep current RMA staffing levels at or below 20 individuals
»» Reduce RMA processing costs by 25%

CBAP Prep -> Matrix of BABOK V2.0 Knowledge Areas & Techniques. Version 2

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CBAP Prep -> Matrix of BABOK V2.0 Knowledge Areas & Techniques.  Version 2

This is great matrix/mapping between the BABOK v2.0 Knowledge Areas and the business analysis techniques corresponding to those areas.

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CBAP Prep -> BABOK V2.0 Mindmap: Knowledge Areas and Associated Tasks, Inputs and Outputs

4334 Views // 5 Comments // Article Rating
CBAP Prep -> BABOK V2.0 Mindmap: Knowledge Areas and Associated Tasks, Inputs and Outputs

Great CBAP Preparation Resource: Expandable BABOK V2.0 Mindmap including Knowledge Areas and Associated Tasks, Inputs and Outputs

150 Free Questions for CBAP ® & CCBA ® Certifications

54047 Views // 66 Comments // Article Rating
150 Free Questions for CBAP ® & CCBA ® Certifications

150 Free Questions for helping you pass the CBAP ® & CCBA ® Certifications.

The answers to the 150 CBAP ® & CCBA ® questions are also included.

2010 Business Analyst Salary Survey from ASPE

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2010 Business Analyst Salary Survey from ASPE

More than 4,100 Software/System Development Life Cycle (SDLC) professionals around the world completed the survey in August and September of 2010. This white paper presents the findings from the survey, and compares the findings to results from the 2009 BA Salary Survey, from 2009.

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Book: Working through Screens

15811 Views // 1 Comments // Article Rating
Book: Working through Screens

Working through Screens is a 143-page reference book for product teams creating new or iteratively improved applications for thinking work... this volume can help business analyst definers and designers to explore innovative new directions for their products.

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Idea Cards: Working through Screens

15435 Views // 4 Comments // Article Rating
Idea Cards: Working through Screens

13 categories of ideas for envisioning powerful, engaging, and productive user experience in knowledge work.

The 100 ideas themselves cover a diverse range of potential application design factors.

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