Books for the Business Analyst


Lean Six Sigma Secrets for the CIO: ITIL, COBIT, and Beyond

Lean Six Sigma Secrets for the CIO: ITIL, COBIT, and Beyond
Statistics: 6097 Views // 0 Comments // Article Rating

Author: William Bentley
Paperback: 288 pages
ISBN-13: 978-1439803790

 Going beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuble case studies to illustrate how to combine Six Sigma’s rigorous quality principles with Lean methods for uncovering and eliminating waste in your IT processes. Using these methods, the text explains how to take an approach that is all about improving IT performance, productivity, and security—as much as it is about cutting costs. Savvy IT veterans describe how to use Lean Six Sigma with IT governance frameworks such as COBIT and ITIL and warn why these frameworks should be considered starting points rather than destinations.


This complete resource for CIOs and IT managers provides effective strategies to address the human element that is so fundamental to success and explains how to maximize the voice of your customers while keeping in touch with the needs of your staff. And perhaps most importantly—it provides the evidence needed to build your case to upper management.


Supplying you with the tools to create methods that will bring out the best in your employees; Lean Six Sigma Secrets for the CIO provides the understanding required to manage your IT operations with unique effectiveness and efficiency in service of the bottom line.

COMMENTS

Only registered users may post comments.

Want to Add a Book?

Think we are missing a book for the Business Analyst or Systems Analyst? TELL US! WE'LL ADD IT!
Enter your Email address
Enter your Name
Enter your message
Send

 

More BA Books

Managing Web Projects (ESI International Project Management Series) Managing Web Projects (ESI International Project Management Series)

Demystifies Even The Most Daunting Tasks   Getting Web projects done right and delivered on t...


What is a Business Analyst?: ...and why do I need one? What is a Business Analyst?: ...and why do I need one?

Are you a Business Analyst who struggles to explain what it is that you do? Or do you work with BAs ...


Franklin Covey Style Guide for Business and Technical Communication Franklin Covey Style Guide for Business and Technical Communication

 


The DAMA Dictionary of Data Management, 2nd Edition: Over 2,000 Terms Defined for IT and Business Professionals The DAMA Dictionary of Data Management, 2nd Edition: Over 2,000 Terms Defined for IT and Business Professionals

About the Author DAMA International is a not-for-profit, vendor-independent association of technica...


Domain-Driven Design: Tackling Complexity in the Heart of Software Domain-Driven Design: Tackling Complexity in the Heart of Software

Domain-Driven Design fills that need. This is not a book about specific technologies. It offers read...


 



 




Copyright 2006-2022 by Modern Analyst Media LLC