Leadership & Management

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I have been in the business analysis profession for many years and the one thing I have constantly had to challenge myself on is leading without really leading, or what I call leading from the side. As a business analyst, many times we are not in a position of authority yet we have to have significant leadership skills to be successful.

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I've never been comfortable with the concept of "Man Hours," not that it's a gender issue, but rather it implies ignorance of how time is used in the work place and fumbles away some simple management concepts needed to run any business, namely accountability and commitment. Actually, I thought the "Man Hour" concept disappeared with the passing of the 20th century, but it appears to be making a comeback.

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Much of the current buzz about SOA has been focussed on the technology (inevitably Web Services) or the importance of reusability. However the real value of SOA is in the improvement to processes and ways of working that reflect the alignment of an organisation with its customers and suppliers.  The approach we favour is one that begins by aligning the business and technical understanding of the concepts of SOA, from both the business process and technical architecture perspective.
 

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A couple of months ago, I was driving along a well-traveled road here in town when my headlights fell upon a large pool of standing water. The little boy in me still loves splashing in puddles, whether on foot or in my car. I smiled at the thought of creating a huge spray. Unfortunately, the harmless puddle of standing water was actually a large pothole. What I thought was going to be a fun splash turned into a blown tire and bent rim. As business analysts, we encounter these water-filled potholes all too often.

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Understanding why BA CoPs fail is an essential part of strategic planning. If you can identify the gaps in your own organization, you will be in a much better position to put a plan in place to "Mind the Gap."  This article will look at 10 common reasons why BA CoPs fail.
 

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Part 1 of this series examined the components a Business Analysis Community of Practice should optimally include. This article sets out the first four steps that must be taken in order to establish a successful BA CoP.

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Wyeth CIO Jeffrey Keisling explains how working with the business on IT staffing helps promote IT-business alignment.  He also outlines the two areas of hiring focus: business analysis and business process.

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As budgets tighten and organizations continue trying to achieve return on investment faster, cheaper and with better results, they are trying to create and evolve their overall enterprise architecture.

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If it is allocating your internal resources, making a new hire, or bringing in a consultant; what is the best process to match the right business analyst to the right project? For organizations that truly value the role of the business analyst this is one of the most frequently pondered questions.

Companies that want to have the right people in the right roles need to address four main stages; defining the BA’s roles in the project, attracting the best talent, matching the BA to the project and finally, making the selection and continuing to support.

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It has been just over a year since I published my book, and that makes it easier for me to measure what has happened since then.

I have spent this year visiting many companies and discussing their business analysis function. In some cases, I have performed an assessment on the business analysts as well as the business analysis function within many large Corporates.

It has now got to the point where I could document the findings before I start the investigation. The reason for this is that the problems are the same. From articles and discussions from other countries it appears the problems are similar the world over. These are the problems I encounter most often:

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Most line-of-business execs, project managers and software developers who have worked on application development teams can attest to the importance of good business analysts. In many instances, in fact, today's business analyst can affect the outcome (good or bad) of a software project. "When business analysts aren't able to carry their weight, it...
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The short answer: "Because it requires work."

The long answer: People tend to resist gazing into the crystal ball and prefer to react to life as it passes them by. Some people believe planning in today's ever changing world is a waste of time, that you must be more "agile" and accommodate changes as they occur. As anyone who has designed and built anything of substance knows, this is utterly ridiculous. We would not have the many great skyscrapers, bridges, dams, highways, ships, planes, and other sophisticated equipment without the efforts of architects and engineers. Without such planning, our country would look essentially no different than how the pioneers first discovered the continent. Although we must certainly be flexible in our plans, and we will inevitably make some mistakes along the way, little progress would be made if we did not try to plan a course of action and control our destiny.

People often take planning for granted, that someone else will be making plans for us, such as government officials, our corporate management, or even the elders of our families. Consequently we become rather lax about looking into the future. Nor is there any encouragement by anyone to plan our affairs, such as a tax break. Whereas other countries offer incentives to save money for the future, such as Japan, America does not. Therefore, planning is a rather personal activity; we either see the virtue in doing so or we do not.

Author: Tim Bryce

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A new Forrester report sheds light on this little known, often misunderstood but critical liaison role that can unite the business and IT on enterprise projects, systems development and business strategy. For two decades, the CIO has been viewed as the ultimate broker between the business and technology functions. But while that may be an accurate...
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I was recently asked by an "Agile" proponent if I thought our "PRIDE" methodologies were too rigid for today's fast-paced Information Technology world, that perhaps it was too bureaucratic. First, I pointed out that "PRIDE" was more of a way of thinking as opposed to anything else. You can remove all of the documentation associated with the methodologies, including the forms, and still produce a system for example. This took him aback somewhat as he had thought of "PRIDE" as an inflexible paper mill...

Discusses the implementation of a robust Systems Design Methodology.

Author: Tim Bryce

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The pointy haired manager in Scott Adams' "Dilbert" cartoon has become an icon for management incompetence. Although Adams' character may seem like an extreme, we have all encountered various examples of the Peter Principle whereby people have risen above their level of competency. We see this not only in our companies, but also in the nonprofit organizations we are involved in. Basically, these are some very nice people who simply haven't a clue as to what they are doing and stumble through each day making bad decisions which drives their subordinates to madness.

Author: Tim Bryce

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