General Business Analysis

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A long time ago, before Business Analysts existed, it was believed that people in the business would be able to define their own requirements.  When a business department wanted to have a new piece of software, they would go to the IT department and the developers would ask them what they wanted. The business people would express this as best they could by writing down lists of things and having meetings to explain them, and then the IT department would build or buy whatever they seemed to want.
 

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Systems work is not as hard as you might think. However, we have a tendency in this business to complicate things by changing the vocabulary of systems work and introducing convoluted concepts and techniques, all of which makes it difficult to produce systems in a consistent manner. Consequently, there is a tendency to reinvent the wheel with each systems development project. I believe I owe it to my predecessors and the industry overall to describe basic systems theory, so that people can find the common ground needed to communicate and work. Fortunately, there are only four easy, yet important, concepts to grasp which I will try to define as succinctly as possible.

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Like all professions, business analysis has its golden rules – rules that are fundamental to the design of successful business systems. They might seem like common sense but it’s surprising how often we forget them and get ourselves into hot water.

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It's a sad topic, but it is reality. When a world wide pandemic, like the current swine flu hits, business suffers.  Obvious economic issues come to mind, but what often slips the mind is what affects us even more. The interruption of normal business processes.
 

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