Entries for 'worksimp'

16610 Views
11 Likes
3 Comments

When the first flowcharts were applied to manufacturing processes, they followed the flow of a single part through its manufacture.  They displayed, in sequence, the steps it took to make the part and they made sense.  They were easy to visualize, easy to follow, easy to work with, and they resulted in millions of dollars worth of productivity gain. 

This same concept was applied to information process charting in the 1940’s.  However, rather than following a single flow, multi-flow process charts were used.  They showed all of the records in a business process in order to make clear the exchange of information between records.  Once again the effort generated millions of dollars worth of productivity gain.

 
13595 Views
2 Likes
0 Comments

A process is a series of steps completed to achieve a particular result. It is hard to imagine a process improvement effort that doesn’t start with a focus on that result with a question like “What is the purpose of this process?” - whether the customer is actually engaged or not. Sometimes we have a strong sense that our product or service is good. Sometimes we choose to “get our own house in order” before we step outside the organization. Sometimes we base the result on a prescription provided by the customer. However, sometimes, our focus may be misdirected to how we do the work without considering why it is done in the first place...particularly where slick new technologies are involved. In any case, without actually engaging the customer, we can’t really know how well the process is working to provide the customer with what the customer needs or wants.







Latest Articles

The Secret is in the Wings
Nov 29, 2020
0 Comments
I could not help but observe in awe the agility of this monstrous wing. My mind could not stop analyzing how an airplanes uses the agility of its wing...





Copyright 2006-2020 by Modern Analyst Media LLC