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Director of Institutional Research Job in San Francisco, CA

San Francisco State is part of the CSU system, the nation's largest and most diverse system of higher education. SF State’s Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees.

Position Summary:
Reports directly to the Associate Provost for Institutional Analytics, the director develops and oversees the institutional research functions to support the University in its efforts of internal reporting, decision making, improvement and planning; provides data support for the student success and graduation initiatives, academic program review, and accreditation processes; coordinates the administration of student surveys, the analysis and publication of results, and the maintenance of survey response databases; coordinates analytical studies stemming from the University academic research needs and prioritizes and implements research requests from administrators; provides support for an on-going academic strategic planning process; supervises the work of Institutional Research staff.

The Director of the Institutional Research (IR) Office at San Francisco State University reports directly to the Associate Provost for Institutional Analytics. The director will be responsible for managing and coordinating the institutional research functions that specially support the University’s commitment to evidence-based planning, decision-making, and improvement. This responsibility will include working cooperatively with the Provost’s management team, deans’ Council, faculty, Academic Senate, support staff, CSU Chancellor’s Office, and other appropriate personnel in providing appropriate information to support the University’s commitment to assessment requirements and academically-related analytical studies. In addition, the director will be responsible for developing and maintaining the IR website (including online reports and dashboards) that provides commonly used data on retention and graduation, degrees awarded, student enrollment and admissions, other analytical studies, and survey results.

Knowledge, Skills and Abilities:
Experience in higher education, demonstrating progressive degrees of responsibility, preferably at the post-secondary education institutions.
Ability to conduct research studies and lead institutional research projects, using appropriate analytical methods.
Vision and skill set for higher education metrics and analytics, qualitative and quantitative research methods, survey design, and data analysis.
Excellent project management and organizational skills, including the ability to manage several projects simultaneously and meet deadlines.
Demonstrated ability to translate quantitative data into information, to design and produce periodic reports for campus decision makers, accrediting bodies and external agencies, and to clearly present data in narrative, tabular and graphical formats.
Experience in coordinating and providing user supports and trainings.
Experience in assuring integrity in analysis and reporting, including the ability to analyze complex data sets and troubleshoot data integrity issues.
Demonstrated skill in collaborating and communicating effectively with diverse constituencies.
Ability to represent the office on committees and provide consultative services as needed.
Proven ability to supervise and manage a diverse team.
Exemplary written, oral, and visual communication skills, and the ability to write data summaries and analyses, design effective data presentations, and present information to technical and non-technical audiences in a cogent and meaningful manner.

Minimum Qualifications:
An earned master’s or doctorate from an accredited institution
Minimum of 5 years progressive responsibility in analytics, qualitative and quantitative research methods, survey design, and data analysis
Experience at college or university level
Knowledge and experience in coordinating institutional research functions
Effective leadership, management, organizational, and communication skills
Ability to work collaboratively with all campus units
Ability to interact effectively in a culturally and ethnically diverse community

SF State is Equal Opportunity/Americans with Disabilities Act employer and has a strong commitment to the principles of diversity.

Requirements Elicitation|Requirements Management|Requirements Analysis|Facilitation|Business Rules|Enterprise Analysis|Decision Management|Project Management|Data Modeling
Additional Skills
No Additional skills required for this job.
Health Insurance|Dental Insurance|Vision Insurance|Life Insurance|401(k)|Pension|Tuition Reimbursement
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USA USA: San Francisco, CA
San Francisco State University
1600 Holloway Avenue
San Francisco, CA 94132
David Hough, Recruiter
Full Time
Salary / Pay:
$90K - $130K, DOE
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