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Entries for the 'Process Improvement (CMMI, Six Sigma, SPICE, etc.)' Category


» FEATURED: Lean Six Sigma for non-industrial organizations
Article Rating (5658 Views) (0 Comments)
Lean Six Sigma for non-industrial organizations Lean techniques use a process-oriented approach. In non-industrial organizations however, the process is invisible. In order to apply Lean techniques successfully in this environment, the visibility of processes has to be significantly increased. Employees have to learn to look at their organization from a process viewpoint. Furthermore, it is impo...

» FEATURED: An Introduction to Swimlane Diagrams
Article Rating (15567 Views) (1 Comments)
An Introduction to Swimlane Diagrams A swimlane diagram is a type of process flow diagram (also sometimes called a cross-functional diagram) that features divisions or "lanes." Each lane is assigned an actor (which may be an individual, department, division, group, machine, entity, and so on), or even a phase or stage in a process, that is responsible for the activity or work describe...

» FEATURED: Structuring AS-IS and TO-BE Process Improvement Discussions using the Fishbone Diagram
Article Rating (25743 Views) (6 Comments)
Structuring AS-IS and TO-BE Process Improvement Discussions using the Fishbone Diagram In a process improvement project, the analysis team needs to model and examine several aspects of the current (AS-IS) value chain under study. The purpose of the analysis is to create a visual diagram of the value chain along with its associated text and metrics and determine if there are possible areas of improvement (e.g., reductions in cost or t...

» FEATURED: Six Sigma and the Business Analyst
Article Rating (9217 Views) (10 Comments)
I began my career at Cap Gemini Ernst & Young where doing business analysis and implementing large scale systems was my job. At that time, I just thought everyone intrinsically knew you had to understand the business and all the requirements before you begin designing a system (whether custom built or off the shelf).

» 3 Key Elements of a Lean BPM Solution
Article Rating (6861 Views) (1 Comments)
Businesses cope with manual, repetitive tasks to get the job done. Email, conference calls, and "walking the cubes" are too frequently the process for requesting information, getting approvals, and checking project status. Time and resources are wasted, errors abound, and everyone is less productive. Automating these everyday business processes is...

» Business Analysts: Role Changes Require New Skill Sets
Article Rating (5296 Views) (1 Comments)
The business analyst's job has changed this year -- and so have the critical skills that companies demand. New research shows that while communication is still key, knowledge of Lean and Agile methods is a must-have as well.

» Detail Process Charts – A Common Ground for Business and Development
Article Rating (6290 Views) (3 Comments)
When the first flowcharts were applied to manufacturing processes, they followed the flow of a single part through its manufacture.  They displayed, in sequence, the steps it took to make the part and they made sense.  They were easy to visualize, easy to follow, easy to work with, and they resulted in millions of dollars worth of product...

» Customer Focus in Process Improvement
Article Rating (4329 Views) (0 Comments)
A process is a series of steps completed to achieve a particular result. It is hard to imagine a process improvement effort that doesn’t start with a focus on that result with a question like “What is the purpose of this process?” - whether the customer is actually engaged or not. Sometimes we have a strong sense that our product or service is good...

» FEATURED: Process Mapping 101: A Guide to Getting Started
Article Rating (39816 Views) (37 Comments)
Before starting, it is important to understand process mapping’s place in the larger context of business process improvement.  Improving your process typically starts with documenting how it works today, what we call the “as-is” process.

» Managing Process Architecture and Requirements in a CMMI® based SPI project
Article Rating (4292 Views) (0 Comments)
When developing or changing a process, and all its related assets, often the process engineers have to face an important issue: how defining an integrated set of processes so that each process element is designed taking in consideration its relationships with all the other interfacing elements. Together with this issue, we also have the need to ens...

» Rapid Requirements Engineering – Does a Specification Always Need to Come at the Start?
Article Rating (3885 Views) (0 Comments)
Requirements and the way they are dealt with are decisive to the success of a project. This statement is never really questioned in modern software engineering circles. Why is it, then, that a systematic requirements engineering (RE) system is so rarely established? Where do the problems lie when it comes to implementing such a system? This p...
  

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