Overlooked or poorly defined nonfunctional software requirements are widely recognized to be among the most expensive and difficult errors to correct after a softward system has been implemented. This book presents over 2,000 suggested questions to help master the elicitation of these hard-to-identify, yet vital, requirements. Its proven step-by-step techniques, insightful tips and tools, easy-to-use checklists, examples of nonfunctional requirements, and requirements-gathering questions, will assist the reader in developing and installing software requirements.
"But what should I really ask?" a business analysis might reasonably wonder, even after learning techniques for eliciting requirements. Roxanne Miller's book is the first to answer that question - more than 2,000 times. Her numerous specific suggestions for what to ask on key recurring nonfunctional topics, plus hard-won wisdom and tips, are sure to enable every reader to conduct more effective user interviews. --Stephen Withall, author of Software Requirement Patterns
About the Author
Roxanne E. Miller, Certified Business Analysis Professional (CBAP), is a leader in the business analysis community and frequent speaker at industry events. She founded and serves as president of the Greater Madison Wisconsin USA Chapter of the International Institute of Business Analysis (IIBA). As president and lead instructor of Requirements Quest, Roxanne delivers world-class business analysis training and consults on software requirements process improvement.