Books for the Business Analyst


Lean Six Sigma Secrets for the CIO: ITIL, COBIT, and Beyond

Lean Six Sigma Secrets for the CIO: ITIL, COBIT, and Beyond
Statistics: 7248 Views // 0 Comments // Article Rating

Author: William Bentley
Paperback: 288 pages
ISBN-13: 978-1439803790

 Going beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuble case studies to illustrate how to combine Six Sigma’s rigorous quality principles with Lean methods for uncovering and eliminating waste in your IT processes. Using these methods, the text explains how to take an approach that is all about improving IT performance, productivity, and security—as much as it is about cutting costs. Savvy IT veterans describe how to use Lean Six Sigma with IT governance frameworks such as COBIT and ITIL and warn why these frameworks should be considered starting points rather than destinations.


This complete resource for CIOs and IT managers provides effective strategies to address the human element that is so fundamental to success and explains how to maximize the voice of your customers while keeping in touch with the needs of your staff. And perhaps most importantly—it provides the evidence needed to build your case to upper management.


Supplying you with the tools to create methods that will bring out the best in your employees; Lean Six Sigma Secrets for the CIO provides the understanding required to manage your IT operations with unique effectiveness and efficiency in service of the bottom line.

COMMENTS

Only registered users may post comments.

Want to Add a Book?

Think we are missing a book for the Business Analyst or Systems Analyst? TELL US! WE'LL ADD IT!
Enter your Email address
Enter your Name
Enter your message
Send

 

More BA Books

fruITion: Creating the Ultimate Corporate Strategy for Information Technology fruITion: Creating the Ultimate Corporate Strategy for Information Technology

About the Author Chris Potts works with executives and CIOs in industry-leading companies around th...


Use Cases: Patterns and Blueprints (Software Patterns Series) Use Cases: Patterns and Blueprints (Software Patterns Series)

This book brings together dozens of proven patterns for creating use cases that more accurately refl...


Software Project Management: A Unified Framework (Addison-Wesley Object Technology Series) Software Project Management: A Unified Framework (Addison-Wesley Object Technology Series)

For a cutting-edge take on how to manage today's object-oriented, iterative software development pro...


The MicroGuide to Process and Decision Modeling in BPMN/DMN: Building More Effective Processes by Integrating Process Modeling with Decision Modeling The MicroGuide to Process and Decision Modeling in BPMN/DMN: Building More Effective Processes by Integrating Process Modeling with Decision Modeling

The most complete and integrated coverage of BPMN 2.0 and DMN, including authoritative frameworks fo...


Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success [Hardcover] Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success [Hardcover]

Managing Business Analysis Services illustrates how to gain maximum utility from the BA role resulti...


 



Upcoming Live Webinars

 




Copyright 2006-2024 by Modern Analyst Media LLC