Business Analysis Articles

Apr 23, 2017
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A good business definition is not only good because it is clear and concise, but because it holds a clear, exclusive position within its full set of peers – i.e., the glossary for your business vocabulary. This discussion outlines five basic guidelines for ensuring the quality of a glossary ho...
A good business definition is not only good because it is clear and concise, but because it holds a clear, exclusive position within its full set of peers – i.e., the glossar...
We hit a challenge however when we attempt to promote the value of Business Analysis to IT Management or the Business...  The reality is that simply promoting “better re...
The paradigm shift towards agile and lean product development has brought collaboration between large cross-functional team in the spotlight. The existing literature is already mat...

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A product roadmap is a powerful tool to describe how a product is likely to grow, to align the stakeholders, and to acquire a budget for the product. But creating an effective roadmap is not easy particularly in an agile context where changes occur frequently and unexpectedly. This post helps you create an effective agile product roadmap using my roadmap format, the GO product roadmap.
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Data migration is typically the most forgotten or underestimated component of an IT project which is the process of making a copy of data and moving it from one system to another, preferably without disrupting or disabling active business processes. On some occasions, it is not easy to understand that a data migration is needed in the project and ...
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A UML Use Case is an atomic system function with a well-defined and standardized specification, which is performed by or o behalf of a system user or ‘actor’. This article describes how a UML Use Case Specification should be written.
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In this article we discuss the benefits of using an appropriate template as the vehicle for delivering requirements. We also cover how a review and approval process tailored to stakeholders can help create the alignment needed to move a project forward.
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So many BAs complain that their role is under-appreciated, and that their voices are not heard when they have a recommendation for the business stakeholders or the delivery team. In these types of organizations, explaining the true BA role can be an uphill battle.
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I have come to realize the practitioners in this industry suffer from acute myopia regarding their work. Programmers tend to believe their part of the puzzle is the most important, as do business process analysts, data base analysts, network analysts, project managers, enterprise analysts, etc.
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As of this writing, the city of Houston is still struggling with their pothole process. The point of this article is not to recommend a solution, but a path to resolution and a profound lesson learned. Not all problems are resolved by just “throwing money” at it. In fact, the lack of a budget being used is an indication of a process problem.

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This article looks at practical experiences of implementing business rules using TDM and SAP from several angles, while also raising some of the questions which I find asked most frequently and insistently in my work, such as:

  • Why do I need anything other than an existing rules engine to define and manage business rules?
  • Why would I want specialized tooling for business rules when I already have tooling for requirements gathering?
  • How does improved business rules definition help me with testing?
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In parallel with my consulting work, I teach an online course for business analysts on writing better requirements. Invariably, the most skilled participants of the course are the ones who seem less confident when submitting their assignments. “Please let me know if this is not what you expected”, or “I hope I understood the assignment correctly” are phrases I typically get from these participants, while the weaker BAs typically write “here’s my assignment for Lesson 3”, without any caveats.
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As far as the individual change is concerned, what we need to know and do –as business analysts- is “How to design the proper tactics and interventions that institutionalize the change (e.g. new ERP system, redesigned business processes, new organizational structure, new policies, etc.”) at an individual level”.

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Based on requirements, ASE decomposes a system into its sub-systems (business processes), the procedural work flow for each, and determine what programs are necessary to implement the computer procedures (software specs). To do this, we determined there were three basic types of sub-systems...
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People sometimes say that requirements are about “what” and design is about “how.” There are two problems with this simplistic demarcation.  This makes it sound as though there’s a sharp boundary between requirements and design. There’s not. In reality, the distinction between requirements and design is a fuzzy gray area, not a crisp black line. I prefer to say that requirements should emphasize “what” and design should emphasize “how.” 

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I’ve had the great pleasure of working through audits with the business I support over the last 2 years. It’s been a journey for sure and as regulators, internal audit teams and testing teams work to ensure that are processes are solid. First, let’s start with what does this word compliance mean? Compliance means conforming to a rule, such as a specification, policy, standard or law.

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In this article, we discuss three of the basic elicitation techniques used in business analysis in order to obtain the requirements for the system being designed: Interviewing, Job Shadowing and Facilitation.
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Adoption of The Decision Model (TDM) is growing and includes major corporations, such as those in the financial industry. As a result, decision models based on TDM are operating in production worldwide on behalf of critical business transactions and some with huge transaction volumes.  This means there are organizations and people with several years of TDM experience. However, there are also people and organizations interested in TDM and contemplating how to get started. This article provides insights by which business analysts can plant the seed for TDM.

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