Business Analysis Articles

Apr 23, 2017
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A good business definition is not only good because it is clear and concise, but because it holds a clear, exclusive position within its full set of peers – i.e., the glossary for your business vocabulary. This discussion outlines five basic guidelines for ensuring the quality of a glossary ho...
A good business definition is not only good because it is clear and concise, but because it holds a clear, exclusive position within its full set of peers – i.e., the glossar...
We hit a challenge however when we attempt to promote the value of Business Analysis to IT Management or the Business...  The reality is that simply promoting “better re...
The paradigm shift towards agile and lean product development has brought collaboration between large cross-functional team in the spotlight. The existing literature is already mat...

Latest Articles

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This article discusses a tool for documenting, categorizing, ranking and decomposing various types of requirements (business/user and solution).  The business analyst (BA) can use this tool to capture high-level business and user requirements and then decompose them into solution requirements. In fact, the tool can be used multiple times and results strung together to provide forward and backward traceability of requirements through specification and test cases. 

Nov 15, 2015
8842 Views
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Despite of all the extensive literature available on Requirements Analysis, it is hard to find one which proposes an established framework on how to use this tool in general sense of application. However, let’s try to map a generic algorithm that can be leveraged for suitable circumstances since every problem or situation is different from the other. We need to calibrate our analytic skills such that a general algorithm can be applied suitably depending on the situation(s).

Nov 12, 2015
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There are several interpretations of Business Process Design, which is concerned with devising a cost-effective approach for the various tasks to be performed in a business. Here is mine which has worked effectively for me for several years. It's not a matter of what tools I use, but rather understanding the principles behind the design process itself.
Nov 08, 2015
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Developers complain that customers don’t know what they want. At the same time, customers complain about having to explain the obvious. Many projects can get stuck in this type of behavior.

Fortunately, there is a loophole. Many of the problems that business people find don’t actually require a fully working application. Often, a simple “picture” (aka mockup) is enough.

Nov 01, 2015
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This is a story of an outsourced product implementation contract between two companies, FinCo and ProdCo. What started out as an exciting contract turned out to be a bitter experience for both the companies. There are lessons to be learnt from this story – about outsourced contracts, about setting expectations and above all, about good old business requirements.
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2 Comments

The scenario is simple: You’ve been tasked to determine the requirements for a new project. You’ve done your homework by reviewing existing documentation. And, now, you’ve arranged to have a meeting with a Subject Matter Expert (SME).

So, where does one begin on this path to enlightenment? When you talk to the SME for the first time, do you start by outlining everything that you think you’ve learned already?

Oct 19, 2015
12648 Views
38 Likes
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Business analysts have been around for a long time, at least by concept, if not by exactly same designations.Business Analysts are employed by many organisations and businesses all over the world. But the fact remains that most professionals are still quite unsure about what exactly makes a Business Analyst and what to expect from one. 
Oct 11, 2015
19063 Views
20 Likes
4 Comments
This article extends design thinking into a process and method that uses a range of common Business Analysis techniques to drive engagement through collaboration. It provides more structure to either side of the creative process to one better frame the domain of concern, and secondly after creativity has produced ideas, to prototype, refine, test and learn. The article also positions this process as a better way to arrive at a business case or pre-project phase, since it provides enormous insights through an engaging discovery process; something that would never occur within a traditional environment into investigation investment feasibility.
Oct 05, 2015
15419 Views
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The first step to solve a problem is to frame it correctly. These aren’t the right questions to ask. The real question these BAs should be asking is, “how do I get my stakeholders to stay involved throughout the requirements process, so I can have their input at the right times during requirements discovery, analysis, and validation?”
Sep 30, 2015
5873 Views
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In a recent Information Technology discussion group I am involved with, someone posed the question, "What is complexity?" I was surprised by the question as I thought it was understood what complexity was all about. Evidently not. The person posing the question was primarily concerned with complexity in system design...
14192 Views
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This article explores strategy mapping as discussed within Business Architecture Guild BIZBOK, and attempts to extend the discussion by defining a set of information and graphical principles that allows strategy to be represented graphically.
7846 Views
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The UML Component Diagram along with the complementary UML Deployment Diagram shows how a software solution will be delivered and deployed in the form of interconnected components that interoperate via well-defined interfaces. You can think of this as analogous to how electronic components are wired together, and in this context you should consider that any one component may be replaced by a different but compatible component with no adverse effect.
10961 Views
17 Likes
7 Comments

After doing business analysis in the tech industry for ten years, I’ve spent the last 2 years as a product manager. During this period, I’ve realized there’s more in common between the roles of IT business analyst and product manager than I had expected. On the other hand, there are also some aspects of the job that translate into valuable lessons for any BA interested in increasing the value they deliver to their organizations...

9595 Views
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1 Comments
In my view BABOK (Business Analysis Body of Knowledge) v3.0, by introducing the BACCM framework, has provided the world of BAs the equivalent or extension of the famous triple constraints (scope, time and cost) that once revolutionized the project management world. BACCM, in fact, encapsulates the triple constraints and goes beyond by empowering the BA in their daily task to ask fundamental yet powerful questions at every stage of business analysis work.
5793 Views
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Whenever I mention I am in the "Systems" business, people generally look at me befuddled, smile, and shake their heads. I can tell they haven't got a clue what I am talking about. Many assume it has something to do with computers, and those in the technology sector assume I am referring to software. Frankly, no.
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