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Business isn’t going to walk hand in hand with IT until we’re ready to truly partner with them. Here’s how.
I’ve had some interesting conversations about the role of business analysts and the best practices most of them use for requirements-gathering. And I’ve noticed a major contradiction between our desire to be effective partners with the business and the way we go about gathering system requirements.
The contradiction is this: current best practices lead us to gather requirements for a new system by using procedures that, right from the start, cause tension and adversarial interactions between IT and business people.
Author: Mike Hugos
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