Entries for April 2011

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We can probably all agree that Knowledge Management is generally A Good Thing and that we should do more of it. But what does “doing Knowledge Management” actually involve, and how as BAs can we ensure we effectively reuse our knowledge?

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“Requirements are rules. They arise from business models, but they are different from those business models.”  Perhaps you’ve heard the argument. Maybe you’ve even made it yourself. Are they?  No!  Read this article to find out why.

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In that article we presented our case that the typical approach to business requirements management was fundamentally flawed, with key issues being development of business requirements within a project context, and capture of those requirements using unstructured artifacts, particularly narrative.

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This month’s column explores the biological basis of human decision-making based on Lehrer’s book. However, it also suggests that lessons from the human brain can sharpen our decision models2 and enhance the process by which we create and manage them.
 

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In an increasingly competitive marketplace, the practice of resume writing is not what it used to be. Resumes must be more clean, concise, and convincing than they were in recent years. Today’s business analysts need every edge they can get.

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The ownership of business processes is often a bone of contention – with various parties feeling that they should be considered the owner of certain processes and not of other processes. Inability to agree on ownership can lead to turf-wars when there are perceived overlaps, as well as impactful inaction when no clear owner has been identified.

This article analyses the source of ownership conflict, and makes suggestions regarding resolutions to the problem. It considers the issue of ownership, as well as the issue of custodianship.

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Mobile application development is hot. Smart phones and tablets sales are exploding, and technical teams are exploring ideas for new applications. With new development work, sometimes roles like Business Analysis get left behind as programmers rush to code a new mobile app. Even when we’re in a rapidly changing industry, taking a bit of time to work on design is still important. In fact, it can be the difference between an application that is used and one that is discarded and left behind.

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Ladies and Gentleman of the class of 2011, adopt SOA. If I could offer you only one tip for the future, SOA would be it. The long term benefits of SOA may not yet have been proven and my advice has no basis more reliable than my own meandering experience. I will dispense this advice now.

 



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