Forums for the Business Analyst

 
  Modern Analyst Forums  Business and Sy...  General  Where does the BAs work end - Drawing the Line?
Previous Previous
 
Next Next
New Post 4/11/2017 11:12 AM
User is offline Toronto BA
1 posts
No Ranking


Where does the BAs work end - Drawing the Line? 

I am curious how the other BAs out there walk the 'line' on this one.

If you make a recommendation to a client to document a standard operating procedure for a certain job/task, do you stop there and have the client's business put it together, or, do you interview users, managers and SMEs to assemble the document yourself on your client's behalf?

Currently, our team will stop at the recommendation and leave it to the business to follow up - the primary justification we use for this decision (not to go further) is that this type of work doesn't require further analysis and really should come from the business experts (training department, hr department, etc). 

This has caused some issues with client expectations as they feel it should be up to us to 'complete' the work by putting together any document or artifact we recommend for them.  Some of them see it as us not seeing the work through - kind of like that questionable friend who will drop you off a block up the street from your house and not at your house.

How far do you go with the work done for clients?  And more importantly, how far should you go?  

 
New Post 4/13/2017 6:52 AM
User is offline NitWitNick
242 posts
6th Level Poster


Re: Where does the BAs work end - Drawing the Line? 
"I am curious how the other BAs out there walk the 'line' on this one" You say you are doing work for a client ... are you consulting .. what were you hired to do ??? With 30+ years of End-To-End Consulting experience, I got hired to do what I need to do for a Client ... Jack-Of-All-Trades = Swiss-Army-Knife. I've developed detailed documentation and then asked to develop it ... No Problem, I'm getting paid. --- "this type of work doesn't require further analysis and really should come from the business experts " Those business experts are there to collaborate with. When I work on a project, I talk to everyone I need to for information to document what has to be done (Users to business experts) ... Your Team needs to read up on DEVOPS. --- I never stop at just being a BA and "walk the 'line" ... http://www.modernanalyst.com/Community/Forums/tabid/76/forumid/30/threadid/10293/scope/posts/Default.aspx
 
Previous Previous
 
Next Next
  Modern Analyst Forums  Business and Sy...  General  Where does the BAs work end - Drawing the Line?

Community Blog - Latest Posts

Bert Wagner
Bert Wagner
It’s 4:30 pm on Friday and Mr. Manager comes along to tell you that he needs you to run some important ad-hoc analysis for him. Previously this meant having to stay late at the office, writing cumbersome queries to extract business information from transactional data. Lucky for you, you’ve recently started using Temporal Tables in SQL...
1 Responses
Ronak Sanghavi
Ronak Sanghavi
Current State For many years now, the most commonly used metaphor on Business Analysis has been the “Bridge”. However, in recent past, some in the BA community have started revisiting the metaphor resulting in a debate on how relevant it is. Of course, the value business analysis can provide for an organization does not depend on how i...
4 Responses
SarikaA
SarikaA
Pega systems(Software Company) is the leading provider of business process management (BPM) and customer relationship management (CRM) software solutions. Pega systems motto is “Build For Change” and their goal is to “eliminate software coding” and “automate manual work”. Pega systems has bee...
1 Responses




Latest Articles

Agile User Interface Design
Sep 24, 2017
0 Comments
The role of design still puzzles many agile teams I work with. When should the design activities take place? Who should carry them out? How are design...
Featured Digital Library Resources 
Copyright 2006-2015 by Modern Analyst Media LLC