The Community Blog for Business Analysts

I recently had the chance to spend half a day with some customer service representatives (CSR) in one of my organization's call centers, in order to get a better grip on their work and to see how they interact with the multiple systems available to them to better serve our customers. I didn't answer any customer call (God bless them!), but I sat n...
2 Responses
This entry was published on Jan 16, 2015 / Eric Provost. Posted in Elicitation (BABOK KA). Bookmark the Permalink or E-mail it to a friend.
If you are managing a team of business analysts or systems analyst you probably have two main goals in mind:  - to make sure your team understand the requirements (the real ones)  - to make sure that you develop a solution which makes sense in the context of your constraints.  The chances are that one of your biggest constraints...
0 Responses
This entry was published on Jan 14, 2015 / Adrian M.. Posted in Systems Analysis, Leadership & Management, Agile Methods. Bookmark the Permalink or E-mail it to a friend.
A while back, I was reading a Computerworld - Singapore article on Business Intelligence and embedded in it was a small, but significant, truth about the business analyst role.  The article points out that a common mistake made by many organizations is to treat the business analyst as a request taker. That is - if the bu...
1 Responses
This entry was published on Jan 07, 2015 / Adrian M.. Posted in Business Analysis Planning (BABOK KA), Elicitation (BABOK KA). Bookmark the Permalink or E-mail it to a friend.
I was lucky enough for awhile to do very technical systems analyst work.  Now I am only given what I suppose are traditional BA assignments.  I find the work boring, tedious, uninspiring, and most of all I feel unappreciated and undervalued.  I feel like a glorified secretary - I take notes and write up requirements or meeting minute...
1 Responses
This entry was published on Jan 06, 2015 / DMLeVoir. Posted in Roles and Responsibilities. Bookmark the Permalink or E-mail it to a friend.
While the Business Systems Analysis line of work is just beginning to be recognized as a profession of its own, the shortage of business analysts and systems analysts continues to get worse.  And the shortage is global!  Would you believe that India is having a shortage of qualified IT professionals? Well, you better believe it!&nbs...
1 Responses
This entry was published on Dec 17, 2014 / Adrian M.. Posted in Leadership & Management, Career as a Business Systems Analyst. Bookmark the Permalink or E-mail it to a friend.
The problem: Do you know when you’re done? Given a specific project with a reasonably defined charter and clear business goals you, the business analyst, set out to elicit and document the detailed business requirements. So when do you stop? Whether you lead a team of business analysts or you do the work yourself, you probably struggled tr...
2 Responses
This entry was published on Dec 03, 2014 / Adrian M.. Posted in Elicitation (BABOK KA), Analytical and Problem Solving Skills. Bookmark the Permalink or E-mail it to a friend.
To be an average analyst is fairly simple... ....  all you have to do is go to all the meetings, complete all the mandatory training courses, and listen to feedback from your manager. But... IF you want to be a GREAT analyst - if you want to truly be successful  THEN that's not enough.  To truly succ...
1 Responses
This entry was published on Nov 16, 2014 / Adrian M.. Posted in Career as a Business Systems Analyst. Bookmark the Permalink or E-mail it to a friend.
This post describes three great tools for managing bulleted lists in Microsoft Word. They allow you to automatically punctuate them , reorder them , and select them for further processing. This post complements my earlier article Three Great Tools for Editing Tables that described tools for efficiently entering and numbering the content in Micr...
0 Responses
This entry was published on Oct 20, 2014 / Martin@DocProd. Posted in Tools. Bookmark the Permalink or E-mail it to a friend.
I use Microsoft Word a great deal in my work as a BA, it is my primary tool for formally communicating text based project deliverables.  Where I can, I like to use tables, so that I can quickly capture information and present it without having to write full, grammatically correct paragraphs. Over the last few years, I have prepared a numbe...
1 Responses
This entry was published on Aug 23, 2014 / Martin@DocProd. Posted in Tools. Bookmark the Permalink or E-mail it to a friend.
ABSTRACT Software development is burdened with high levels of complexity (and many unknowns), yet it requires perfection for the software to compile and work. Because of these factors, no estimation approach is going to be foolproof. It is believed that relative item point estimation is just as accurate as any alternative (WBS, UCP) while offering...
1 Responses
This entry was published on Aug 22, 2014 / Thai Son. Posted in Estimation. Bookmark the Permalink or E-mail it to a friend.
The question will undoubtedly arise during your tenure as a business analyst, ‘How do I manage a difficult stakeholder?’ I once encountered a stakeholder, a very highly respected mathematician, who had developed an application based on a mathematical model of his weather systems. The algorithm was amazing. The application sucked. It wa...
4 Responses
As part of preparation to sit the IIBA CBAP exam, I wanted a one page summary of the overall BABOK flow. The first step of creating a summary matrix showing a derived master list of documents (e.g. Inputs + Outputs) versus the process that creates or uses it was interesting, but not entirely helpful. By using the matrix to create an indicative ...
1 Responses
Warnier diagrams are not well known. They were introduced in the age of Structured Systems Analysis and are now forgotten. However they are the best tool for solving complex problems. Sometimes you need to model complex logic with multiple different exception scenarios. Sometimes you need to come up with requirements for complex functionality like ...
0 Responses
This entry was published on May 23, 2014 / Łukasz Pasek. Posted in Structured Systems Analysis (DFDs, ERDs, etc.). Bookmark the Permalink or E-mail it to a friend.
(Image credit: http://www.pinterest.com/pin/14918242487402982/)   Tired of holding those long and boring meetings with your analysts and stakeholders to encourage them to come up with new ideas and strategies for your business? It seems more of drudgery than a productive exercise when you find yourself lecturing your team for hours on end to...
2 Responses
This entry was published on Apr 01, 2014 / Frank Pipolo. Posted in Business Analysis Planning (BABOK KA). Bookmark the Permalink or E-mail it to a friend.
 “Bring me solutions, not problems”. How often have we heard those words uttered by management? In the main it’s a sensible ask however, for a Business Analyst, quite the opposite is true. Our job is to define business problems when often we are presented with solutions. “We need a new reporting tool because the MI we receive isn’t always cor...
0 Responses
This entry was published on Mar 28, 2014 / Pjbussol. Posted in Business Analysis, Analytical and Problem Solving Skills, Career as a Business Systems Analyst. Bookmark the Permalink or E-mail it to a friend.
This is one of the most frequently asked questions I have encountered ever since I have started training business analysts. Before exploring ‘how’, one should ask ‘why do I want to become a business analyst?’ Is it just because every talented individual want to do it, or you want better opportunity, or for better salary. In my opinion, if you have...
4 Responses
This entry was published on Mar 05, 2014 / Trividh Patel, CBAP. Posted in Interviewing & Hiring Business Systems Analysts, Getting Started as a Business Systems Analyst. Bookmark the Permalink or E-mail it to a friend.
Sign-offs are a sign that stakeholders agree with and approve the requirements that have been elicited and documented. There are multiple reasons why BAs seek stakeholder sign-offs and in some cases, it is not always clear whom it benefits. While some methodologies like Agile do not involve a formal sign-off, requirements sign-off does add va...
0 Responses
This entry was published on Feb 28, 2014 / Stephanie Famuyide. Posted in Requirements Management and Communication (BABOK KA). Bookmark the Permalink or E-mail it to a friend.
The word “Agile”, there was a time when this word referred to the ability to move quickly, easily in a more tangible sense, and associated perfectly with synonyms like ‘nimble’, ‘acrobatic’, ‘light footed’, and it goes on and on. Now in the context of software development the word Agile seemed to have gained new depths. Very much like the word “T...
0 Responses
This entry was published on Jan 05, 2014 / Victoria. Posted in Agile Methods. Bookmark the Permalink or E-mail it to a friend.
A few years ago, I had shifted with bag and baggage to the US. I thought that the upcoming project would consume me for at least a couple of years. Alas, that was not the case. I returned home in five months. Well, I don't even want to begin to think about the financial and emotional set back that my family and I had to endure! Why did this happen...
6 Responses
This entry was published on Dec 23, 2013 / Praveen Udupa. Posted in Soft Skills, Leadership & Management. Bookmark the Permalink or E-mail it to a friend.
I arrived at the coffee shop for a discussion with my financial planner. Well, I intended to still evaluate him, so he was technically not yet “my” financial planner.  He was “a” financial planner. After the initial pleasantries, he began with a monologue on financial prudence and various product categories that I ...
0 Responses
This entry was published on Dec 22, 2013 / Praveen Udupa. Posted in Business Analysis. Bookmark the Permalink or E-mail it to a friend.
Page 3 of 13First   Previous   1  2  [3]  4  5  6  7  8  9  10  Next   Last   


Blog Information

» What is the Community Blog and what are the Benefits of Contributing?

» Review our Blog Posting Guidelines.

» I am looking for the original Modern Analyst blog posts.



Modern Analyst Blog Latests

Jarett Hailes
Jarett Hailes
As we start a new year many of us will take the time to reflect on our accomplishments from 2012 and plan our goals for 2013. We can set small or large goals. goals that will be accomplished quickly or could take several years. For 2013, I think Business Analysts should look to go beyond our traditional boundaries and set audacious goals. Merriam-...
2 Responses
Howard Podeswa
Howard Podeswa
Recently, I was asked by the IIBA to present a talk at one of their chapter meetings. I am reprinting here my response to that invitation in the hope that it will begin a conversation with fellow EEPs and BAs about an area of great concern to the profession. Hi xx …. Regarding the IIBA talk, there is another issue that I am considering. It's p...
11 Responses
Adrian M.
Adrian M.
Continuing the ABC series for Business Analysts, Howard Podeswa created the next installment titled "BA ABCs: “C” is for Class Diagram" as an article rather than a blog post. You can find the article here: BA ABCs: “C” is for Class Diagram Here are the previous two posts: BA ABCs: “A” is for Activity Diagram BA ABCs: “B” is for BPMN
1 Responses
Featured Digital Library Resources 
Copyright 2006-2015 by Modern Analyst Media LLC