The Community Blog for Business Analysts

Adrian M.
Adrian M.

The business analyst cannot forget "The Why"!

There are many tools and techniques available to the business analyst for a variety of tasks.  One of my favorite one is the short table-style template for documenting a "Problem/Opportunity Statement" as follows:

The problem of

<specify in one sentence the problem or opportunity being considered>

Affects

<specify who/what is affected by this problem>

The impact of which is

 

<specify the impact of the problem or the result of the missed opportunity>

 

A successful solution would

 

<specify what would be the benefits and positive outcomes of successfully implementing a solution>

 

One big issue I often encounter is that participants in many requirements workshops, JAD sessions, and other such endeavors focus only on what a successful solution would look like.  These sessions become "fun" sessions where screens are designed and features are envisioned, forgetting the Why!

By the way: both business SMEs and business analysts are guilty of this!

We can't be forgetting the Why!  That's not an option. 

Before the business analyst engages in any solution discussions he/she must ensure they clearly understand the problem statement and who/what/how the problem impacts.

What do you think?

This entry was published on Jan 08, 2009 / Adrian M.. Posted in Enterprise Analysis (BABOK KA), Business Analysis. Bookmark the Permalink or E-mail it to a friend.
Like this article:
  4 members liked this article

Related Articles

COMMENTS

Putcha posted on Monday, May 16, 2011 10:39 AM
The Problem / Opportunity Table is a good tool and with "Why" added to it, it becomes better. What is the source of this?

I have found it in the TQM literature Quality Methodologies and Tools of Juran and Deming but many authors do not acknowledge it.

I use them for defining Project and Scope and Hierarchy of Requirements for each Use Case of the System / Project.

e-mail putchavn@yahoo.com for evaluating the above and giving me feedback and or equivalent templates.
Only registered users may post comments.


Blog Information

» What is the Community Blog and what are the Benefits of Contributing?

» Review our Blog Posting Guidelines.

» I am looking for the original Modern Analyst blog posts.



Modern Analyst Blog Latests

Jarett Hailes
Jarett Hailes
As we start a new year many of us will take the time to reflect on our accomplishments from 2012 and plan our goals for 2013. We can set small or large goals. goals that will be accomplished quickly or could take several years. For 2013, I think Business Analysts should look to go beyond our traditional boundaries and set audacious goals. Merriam-...
2 Responses
Howard Podeswa
Howard Podeswa
Recently, I was asked by the IIBA to present a talk at one of their chapter meetings. I am reprinting here my response to that invitation in the hope that it will begin a conversation with fellow EEPs and BAs about an area of great concern to the profession. Hi xx …. Regarding the IIBA talk, there is another issue that I am considering. It's p...
11 Responses
Adrian M.
Adrian M.
Continuing the ABC series for Business Analysts, Howard Podeswa created the next installment titled "BA ABCs: “C” is for Class Diagram" as an article rather than a blog post. You can find the article here: BA ABCs: “C” is for Class Diagram Here are the previous two posts: BA ABCs: “A” is for Activity Diagram BA ABCs: “B” is for BPMN
1 Responses
Featured Digital Library Resources 
Copyright 2006-2015 by Modern Analyst Media LLC